Popular Free Transcription App Raises Privacy Concerns

Popular Free Transcription App Raises Privacy Concerns

A free transcription app called Otter recently raised some red flags with regards to privacy as its claims seem to be inconsistent with its privacy policy.

The app, which uses AI to produce accurate transcriptions, is able to identify speakers, suggest keywords, and allow keyword searching. AISense, the app’s creator, says that all of the data gathered is stored and moved securely, and only the owner has access to it.

However, some users noted that there is nothing in the company’s privacy policy supporting such claims. In fact, ZDNet even saw that the policy states that the customer “grants [AIsense] a worldwide, non-exclusive, limited term license to access, use, process, copy, distribute, perform, export and display Customer Data”.

Source: ZDNet

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