15 May Allied Irish Banks Accused of Spying on Customer’s Social Media Accounts
The AIB banking group was recently accused of spying on its customers via social media when it made signing a consent form seeking various permissions mandatory for those applying for mortgages.
Customers of AIB and its subsidiaries, EBS and Haven, have apparently been required to consent to credit checks where their social media accounts will be scrutinized by the banks. However, AIB said that they are only doing this to better understand customer behavior.
Data-privacy expert Daragh O’Brien remarked that AIB should be more explicit on how it is going to use the information and that there should be a choice to opt-out.
Source: Independent IE