24 Jul Philippine Contact Centers to Increase Data Protection Compliance
MANILA, Philippines — The next stage in the Contact Center Association of the Philippines (CCAP) data privacy education program is geared towards strong company compliance, according to a report last Sunday following the increased probability of data security threats.
The information technology and business process management (IT-BPM) enterprise is one of the country’s major financial donors. It is also predicted to supersede contributions from OFWs which is currently the top donor.
According to CCAP president Jojo Uligan, data privacy protection is becoming a necessity especially with the inevitable growth of the industry. It will largely affect how companies do business, increasing the possibility of data theft, leaks, and hacking.
Uligan states that CCAP aims to implement data protection regulations, as well as determine the changes that should be made to fully abide by the regulations.
Source: PhilStar Global